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Terms & Conditions

Last Updated: July 8, 2025

Welcome to ObaaEssentials. These Terms & Conditions (“Terms”) govern your use of our website, services, and purchases made through our Platform (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. About Us

The Platform is operated by ObaaEssentials (“we”, “our”, or “us”). We provide natural skincare, haircare, and wellness products for sale online.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years old (or the legal age of majority in your jurisdiction).

  • Have the legal capacity to enter into a binding contract.

If you are under 18, you may use our Services only with the involvement of a parent or guardian.

3. Accounts

  • You may create an account to place orders, track purchases, and save preferences.

  • You are responsible for keeping your account details and password secure.

  • We are not liable for any loss or damage caused by unauthorized access to your account.

4. Orders & Payments

  • All orders are subject to product availability.

  • Prices are listed in the currency shown on our website and may change without notice.

  • We accept payment methods displayed at checkout. Payment must be received before an order is processed.

  • Once your order is confirmed, we will send you an email with your purchase details.

5. Shipping & Delivery

  • Delivery times are estimates and may vary depending on location and external factors.

  • We are not responsible for delays caused by courier services or events beyond our control.

  • Risk of loss and ownership of goods transfer to you upon delivery.

6. Returns & Refunds

  • We accept returns for eligible products in accordance with our Return Policy.

  • Products must be unused, in their original packaging, and returned within the stated return period.

  • Refunds will be processed to your original payment method once the returned item is received and inspected.

7. Product Information

  • We make every effort to display accurate product descriptions, images, and pricing.

  • Colours may vary slightly due to monitor settings.

  • We reserve the right to correct errors, inaccuracies, or omissions at any time.

8. Intellectual Property

  • All content on our Platform, including text, images, graphics, logos, and product designs, is owned by or licensed to ObaaEssentials.

  • You may not reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

  • To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages resulting from your use of our Services.

  • Our total liability to you for any claim shall not exceed the total amount paid by you for the product giving rise to the claim.

10. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms are governed by the laws of Ghana. Any disputes will be subject to the exclusive jurisdiction of the courts located in Ghana.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with a new “Last Updated” date. Continued use of our Services after changes means you accept the updated Terms.

13. Contact Us

If you have questions about these Terms, contact us at:
Email: [hello@obaaessentials.com]
Address: [Oak Villa Estate, Teiman Abokobi]