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Privacy Policy

Last updated: July 8, 2025

Welcome to ObaaEssentials. This Privacy Policy applies to all services provided through our website, mobile site, and related services (the “Platform”). The Platform is owned and operated by ObaaEssentials (“ObaaEssentials”, “we”, “our”, or “us”). We are committed to protecting your privacy. This policy explains how we collect, use, store, and share your personal information when you use our Platform. By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide to Us

  • Account Information: When you create an account, you provide details such as your name, email address, password, phone number, and delivery address.

  • Order Details: Information about your purchases, including items ordered, payment method, billing address, and shipping details.

  • Communications: Information you provide when you contact us for customer support, submit feedback, or respond to surveys.

  • Marketing Preferences: Your choices regarding receiving promotional materials from us.

b. Information We Automatically Collect

  • Usage Information: Data about your interactions with our Platform, such as pages visited, products viewed, cart activity, and time spent on the site.

  • Technical Information: Device type, browser type, IP address, operating system, and cookie identifiers.

  • Cookies & Tracking Technologies: We use cookies to enhance site functionality, analyze website traffic, and deliver personalized marketing.

c. Information from Other Sources

We may receive information about you from:

  • Delivery and payment partners.

  • Marketing and advertising platforms where you have interacted with our ads.

  • Publicly available sources relevant to fulfilling your order.

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders, including delivery and payment.

  • Provide customer support and respond to your inquiries.

  • Improve our Platform, products, and services.

  • Send you updates about your orders and account.

  • Send marketing communications (only if you have consented or where allowed by law).

  • Detect and prevent fraudulent transactions and protect the security of our Platform.

  • Comply with legal and regulatory requirements.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Payment processors, delivery couriers, IT support, and hosting providers who help us operate our business.

  • Marketing Partners: Platforms that assist us in delivering targeted advertising (only if you have consented where required by law).

  • Legal Authorities: Where required to comply with the law, enforce our policies, or protect rights, property, and safety.

  • Business Transfers: In the event of a sale, merger, or transfer of our business assets.

We do not sell your personal information to third parties.

4. Where We Store Your Information

Your information may be stored on secure servers located within or outside your country of residence. We take steps to ensure any data transfers meet applicable legal requirements.

5. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access and receive a copy of the information we hold about you.

  • Correct or update your personal information.

  • Delete your account or request deletion of your data.

  • Opt out of marketing communications at any time.

  • Manage cookies through your browser settings.

To exercise these rights, contact us at hello@obaaessentials.com.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. How Long We Keep Your Information

We keep your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

8. Children’s Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: hello@obaaessentials.com
Address: Oak Villa Estate, Teiman Abokobi